FAQs: Destiny Administrators

How do I force a sync from Follett Destiny Discover?

If any of your account data is incorrect, or if you need to add new accounts, you may need to force a sync to Biblionasium without waiting for automatic sync to run.

First, visit your Destiny Back Office and add the new accounts and/or address any errors present. Then log back into Biblionasium and go to your Screenshot 2018-12-27 13.48.05.png. Click the checkbox next to “Schedule the next sync to run immediately.”

Screenshot 2018-10-10 15.11.35.png

Don’t forget to scroll down and click Screenshot 2018-10-10 15.13.21.png to save the change.

Then go back into Destiny, go to Back Office > Site Configuration > Site Info and click Screenshot 2018-10-10 15.17.34.png.

How do I move students to new groups at the beginning of the school year?

There are three ways to move students between groups as a Destiny administrator. If you manage your groups through Destiny, simply update the listings in your Destiny Back Office and sync over the new groups.

If managing groups through Biblionasium:

  1. You can use the “All Students” feature.
  2. You can distribute group codes so your students can join their own groups.

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