Note: Some of these answers may be irrelevant to Destiny users whose login information is tied to their Destiny account. Please contact your Destiny administrator if you are a Destiny user with a login issue.
Account Related FAQs
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Category Archives: FAQs
Transferring Existing Biblionasium Accounts FAQs
NOTE: A non-Destiny account refers to a stand-alone Biblionasium account, one that is not connected to a Destiny system.
Can Students combine existing non-Destiny Biblionasium accounts that were set up with different usernames?
Students might need to combine accounts when they move schools and get a new username/account, or if a teacher sets up new accounts for them in the same school.
For Destiny Educators: How to Resolve Teacher Account Syncing as a Student
If a teacher is mistakenly assigned “student” access level in the Destiny back end, they may appear as a student when synced over to Biblionasium. Here is how to resolve that conflict.
Destiny User FAQs
How can our school use the linked version of Destiny & Biblionasium?
You need a subscription along with the latest version of Destiny Discover to get the linked version of the platforms. Please contact your Follett Sales Rep or email us to see how your school can sign up.
Is there a price for the integrated version of Destiny & Biblionasium?
There is a nominal fee for the integrated version of Destiny with Biblionasium. Your school might also be eligible for further multi-site discounted rates. Please email us for information.
FAQs: Destiny Administrators
How do I force a sync from Follett Destiny Discover?
If any of your account data is incorrect, or if you need to add new accounts, you may need to force a sync to Biblionasium without waiting for automatic sync to run.
First, visit your Destiny Back Office and add the new accounts and/or address any errors present. Then log back into Biblionasium and go to your 
. Click the checkbox next to “Schedule the next sync to run immediately.”
Don’t forget to scroll down and click 
to save the change.
Then go back into Destiny, go to Back Office > Site Configuration > Site Info and click 
.
How do I move students to new groups at the beginning of the school year?
There are three ways to move students between groups as a Destiny administrator. If you manage your groups through Destiny, simply update the listings in your Destiny Back Office and sync over the new groups.
If managing groups through Biblionasium:
- You can use the “All Students” feature.
- You can distribute group codes so your students can join their own groups.
